The accurate completion of reimbursement- or coverage-related documentation is the responsibility of the healthcare provider and patient. Bristol-Myers Squibb and its agents make no guarantee regarding reimbursement for any service or item.

Customer Support

Access Support™, the Bristol-Myers Squibb Oncology reimbursement-services program, offers patient assistance support, benefits investigation, prior authorization support, and appeals assistance. Program counselors are available Monday through Friday, from 8:00 A.M. to 8:00 P.M. ET at 1-800-861-0048; to support the oncology offices' reimbursement-services needs of their insured and uninsured patients.

The Support Center is available throughout the reimbursement process, assisting oncology teams to help their patients.

About Access Support™

We supply you with resources to help your patients with access to Bristol-Myers Squibb Oncology products. Access Support is your source for reimbursement, coding & billing, and customer support.

This site is designed to provide the information, tools, and forms you need to navigate through reimbursement — with live support and a range of patient assistance programs.

Want to speak with a representative? Visit the Support Center ►

Type a question, diagnosis code, or form name below to begin.

Enroll, track and manage your reimbursement cases at MyBMSOncologyCases.com