Access Support™, the Bristol-Myers Squibb Oncology reimbursement-services program, offers patient assistance support, benefits investigation, prior authorization support, and appeals assistance. Program counselors are available Monday through Friday, from 8:00 A.M. to 8:00 P.M. ET at 1-800-861-0048; to support the oncology offices' reimbursement-services needs of their insured and uninsured patients.
The Support Center is available throughout the reimbursement process, assisting oncology teams to help their patients.
For more information or to pursue specific patient cases, call 1-800-861-0048 or visit the Support Center.
- Our reimbursement specialists are available live from 8:00 A.M. to 8:00 P.M. ET, Monday through Friday
To speed your call, be ready to provide the following information:
- Specific description of your reimbursement problem or question
- Name and phone number of the third-party health insurer
- Name, address, phone number, and specialty of the physician