Resources for patients and caregivers

The resource center provides educational information to help you navigate your treatment journey. Explore the tabs below to find local support resources, insurance coverage information, and helpful guides and downloads.

Find Lifestyle and Caregiving Support Near You

 

Patient Resource Connections can help you find transportation, medical services, care at home, and other local healthcare-related resources. Visit the link below to start your search of resources available in your area.

This site is operated by a third-party and is not affiliated with Bristol Myers Squibb.

We understand that healthcare coverage can be confusing and costly. Your doctor’s office plays a key role in the coverage process, but we can help too.

 

Understanding Your Insurance Plan

BMS Access Support® can conduct a Benefits Review. This will typically help determine what is covered by your insurance plan, whether there are any restrictions, and how much money you may have to pay to get your medication (out-of-pocket expenses). A Benefits Review will identify whether you need a Prior Authorization.

Understanding Insurance Procedures

BMS Access Support can help with Prior Authorizations and Claims Appeals.

  • Prior Authorizations
    A Prior Authorization (PA) is a verification from your doctor that states that your medication is medically necessary. Your insurance company may require a PA before they will cover certain medications. BMS Access Support can provide information about this requirement. A PA is not necessary in all cases.
  • Claims Appeals
    Almost all health insurers have a special process to appeal a coverage decision. BMS Access Support can provide information about this process. In this case, you and/or your doctor would prepare paperwork to support the appeal.

Looking for insurance information or answers to common coverage questions?

The following videos may help answer questions related to accessing your prescribed BMS medication.

What is Health Insurance?

Health insurance can have a lot of moving parts. Watch this video and understand the basics of health insurance, coverage, payments, and more.

What is an Explanation of Benefits (EOB)?

If this is not a bill, then what is it? Watch this video and get a better understanding of that Explanation of Benefits (EOB).

Looking for more information on healthcare coverage?

Explore our helpful guides

Find downloadable patient resources and healthcare guides that can help support your treatment journey.

Patient Resources

Patient Brochure

See how BMS Access Support® may be able to help with the access and reimbursement process.

Insurance Coverage Journey Map

A step-by-step process map to help understand the patient reimbursement journey.

Patient Treatment Journey Journal

A journal that helps you stay organized and take an active role throughout your treatment journey.

Healthcare Guides

Understanding Your Healthcare Benefits

Information about how health insurance helps pay for treatment.

A Guide to Medicare Part D

A guide to Medicare Part D drug benefit design.

Medicare Prescription Payment Plan Flashcard

A guide to help you understand how the Medicare Prescription Payment Plan works and if enrolling into it is right for you.

Low-Income Subsidy Brochure

A guide to Medicare low-income subsidy for patients with limited income or resources.

Patient Bill of Rights

A guide explaining how patients can appeal a prescription denial.

Appeals Discussion Guide

A guide for patients to discuss appealing a prescription denial with their doctor.

Appeal Template Letter

A letter template that patients can submit to their insurer to appeal a medication denial.

Select each option below to find answers to some of the most commonly asked about about BMS Access Support.

ABOUT BMS ACCESS SUPPORT

At BMS, we provide support with purpose. BMS Access Support is a patient support program that is committed to helping patients access their prescribed BMS medications. We offer coverage assistance to support medication access as well as financial support options and educational resources to support you throughout your treatment journey.

Your doctor will work with you to enroll in BMS Access Support by completing either a printed or online enrollment form. There will be a few pages that you will need to review, complete, and sign.

You can contact BMS Access Support by calling 1-800-861-0048. Patient Access Specialists are available Monday through Friday, 8 AM – 8 PM ET.

UNDERSTANDING COVERAGE ASSISTANCE

Upon your request, BMS Access Support may be able to help you review your insurance benefits and understand your coverage for your medication. If your insurer requires prior authorization, BMS Access Support may be able to provide you and your doctor information about this requirement.

*The accurate completion and submission of reimbursement- and coverage-related documentation to the patient’s insurance plan is the responsibility of the provider and patient. Bristol Myers Squibb and its agents cannot guarantee coverage for any medication or treatment.

A library of resources is available that can help you better understand your healthcare coverage and guide you through the steps in your treatment journey. You can access all the resources available on the guides and downloads tab.

FINANCIAL SUPPORT AVAILABLE

We may be able help you find support to cover the costs of your prescribed BMS medications. Eligible commercially-insured patients may pay as little as $0 per infusion or per one-month supply for oral medications.* If you are insured through a government program or do not have insurance, BMS Access Support can provide you with information about independent charitable foundations.

*Subject to annual maximum benefit. Restrictions apply. Please see full Terms and Conditions, including complete eligibility requirements, by clicking the links below:
- For HCP-administered medications, click here
- For oral medications, click here

It is important to note that these charitable foundations are independent from Bristol-Myers Squibb Company. Each foundation has its own eligibility criteria and evaluation.

For patients who have government insurance (Medicare, Medicaid, or TRICARE) or who do not have insurance, independent charitable foundations may be able to assist with treatment costs. Your doctor’s office may be able to help you identify available charitable support.

It is important to note that these charitable foundations are independent from Bristol-Myers Squibb Company. Each foundation has its own eligibility criteria and evaluation.

Patient Authorization and Agreement Form

If your provider has initiated your enrollment into BMS Access Support®, you can electronically sign your Patient Authorization and Agreement form.